In case of AOL connection, there are some specific firewall requirements. To allow correct communication, please proceed as follows:

1. Open AVG Control Center
2. Right click on the "AVG Firewall" component and choose "Configure"
option
3. Select "System" tab
4. Click on the "Add Rule"
5. Type a name for this rule (e.g. "AOL")
6. Click on the "Create Rule" button

7. Click on the "New Service" button under "Available Services" list
8. Type a brief label to this service (e.g. "AOL-necessary")
9. Click on the "Add Item" button
10. Choose "TCP" protocol from the drop-down list
11. Select "Out" under Direction options
12. Type "5190-5193" into Remote Ports editbox (leave "*" under Local
Ports editbox) and click on "OK" button

13. Click on the "Add Item" button again
14. Choose "TCP" protocol from the drop-down list
15. Select "In" under Direction options
16. Type "5190-5193" into Remote Ports editbox (leave "*" under Local
Ports editbox) and click on "OK" button

17. Click on "OK" button to save the service definition
18. Double click on the "AOL-necessary" service definition to move it
to the right-hand "Applied Services" listbox

Now you can also add the recommended ports:

19. Click on the "New Service" button again
20. Type a brief label to this service (e.g. "AOL-recommended")
21. Click on the "Add Item" button
22. Choose "UDP" protocol from the drop-down list
23. Select "Out" under Direction options
24. Type "5190-5193" into Remote Ports editbox (leave "*" under Local
Ports editbox) and click on "OK" button

25. Click on the "Add Item" button again
26. Choose "UDP" protocol from the drop-down list
27. Select "In" under Direction options
28. Type "5190-5193" into Remote Ports editbox (leave "*" under Local
Ports editbox) and click on "OK" button

29. Click on the "Add Item" button again
30. Choose "TCP" protocol from the drop-down list
31. Select "Out" under Direction options
32. Type "443" into Remote Ports editbox (leave "*" under Local
Ports editbox) and click on "OK" button

33. Click on the "Add Item" button again
34. Choose "ICMP" protocol from the drop-down list
35. Select "Out" under Direction options
36. Type "3" into protocol type and click on "OK" button

37. Click on the "Add Item" button again
38. Choose "ICMP" protocol from the drop-down list
39. Select "Out" under Direction options
40. Type "4" into protocol type and click on "OK" button

41. Click on "OK" button to save the service definition
42. Double click on the "AOL-recommended" service definition to move
it to the right-hand "Applied Services" listbox

43. Click on "OK" button
44. Click on "OK" button to save new system rule definition
The new system rule appears at the end of the system rules list
and it is allowed on the firewall by default
45. Click on "OK" button to close firewall configuration

Now, try to connect to AOL.